Help and support
Questions or need help? Choose your preferred contact method.
For feature requests, it is preferable to go through GitHub if you are a developer.
How long does support take?
You will generally receive a response within 48 business hours, and at most within 7 days.
I haven't received my license, or it's not activating?
If you haven't received your license key within 2 minutes of purchase, please contact us by selecting `LICENSE KEY` as the affected product.
Is support included with my license?
Yes, support and "Discord chat support" is included in all licenses.
If you encounter difficulties with the software, please consult the server status below.
Server status:
Server Online
Other platform for support: